Last updated: 17 October 2026
This English version is provided for convenience. The Hebrew version is the binding text and prevails in any case of discrepancy.
You can cancel a transaction made on the Site in any of the ways on this page. Full terms: for tickets, the Purchase and Cancellation Terms; for membership, the Membership Terms; for donations, the Donation Policy.
Contents
1.When you can cancel
- Event tickets: within 14 days of buying, and at least 7 days that are not rest days before the event. Cancellation fee: 5% of the price or ₪100, whichever is lower. Events cancelled by the Association are refunded in full.
- Membership dues: within 14 days of paying, less the proportion for the time that has passed and a cancellation fee. You can stop the next renewal at any time in your membership area.
- Monthly donations: at any time and free of charge, in your donations area. No further charges are made.
2.How to give notice
- online, using the form below;
- by email to info@jazzcouncil.org.il;
- by phone on 052-258-0547;
- by registered mail to: Tel Aviv, Israel.
Give your full name, the order or receipt number, and the email address or phone number you used. We will acknowledge your notice. Where a refund is due under the law and the terms, it is made within 14 days of receiving the notice, to the same payment method.